Method and apparatus for providing a collaborative workspace

ABSTRACT

A method and apparatus for providing collaborative workspace are disclosed. The method receives a request to establish a video conference for two or more participants, and obtains information from historical information on the two or more participants to be used with the collaborative workspace. The method determines preferences for each of the two or more participants as to a presentation of the collaborative workspace. The method receives one or more live images of the two or more participants and presents the collaborative workspace to each of the two or more participants in accordance with the preferences for each of the two or more participants.

This application is a continuation of U.S. patent application Ser. No.14/984,398, filed Dec. 30, 2015, now U.S. Pat. No. 9,635,070, which is acontinuation of U.S. patent application Ser. No. 13/868,001, filed Apr.22, 2013, now U.S. Pat. No. 9,231,990, which is a continuation of U.S.patent application Ser. No. 12/603,476, filed Oct. 21, 2009, now U.S.Pat. No. 8,427,521, all of which are herein incorporated by reference intheir entirety.

The present invention relates generally to communication networks and,more particularly, to a method and apparatus for providing collaborativeworkspace via a network, e.g., a video conferencing system for multipleparticipants.

BACKGROUND OF THE INVENTION

As the prevalence of communications over the Internet continues to grow,more and more businesses are reaching and connecting customers, remoteemployees, consultants, vendors, partners, and the like from locationsfarther than they are able to or desire to physically visit. Forexample, a business may expand based on Internet sales as opposed toestablishing local sales outlets at various locations. Thus,communications between the businesses and customers etc. may then beconducted via a video conferencing system.

For example, a video conference can be setup for a plurality ofattendants who are located at various meeting locations while images ofthe participants are captured by one or more cameras. The images fromthe various cameras can be projected on a monitor at each viewinglocation. For example, if the meeting is between two locations, eachlocation has a camera and a monitor. The images may then be shown assplit screens (e.g., half of the screen for images captured at each ofthe locations) on the monitors at the two locations. However, the videoconferencing system may lack many elements of a live meeting. Forexample, a participant may not be aware of other participant's interestlevel, other participant's tendencies, organizational hierarchy, etc.

SUMMARY OF THE INVENTION

In one embodiment, the present invention discloses a method andapparatus for providing a collaborative workspace. The method receives arequest to establish a video conference for two or more participants,and obtains information from historical information on the two or moreparticipants to be used with the collaborative workspace. The methoddetermines preferences for each of the two or more participants as to apresentation of the collaborative workspace. The method receives one ormore live images of the two or more participants and presents thecollaborative workspace to each of the two or more participants inaccordance with the preferences for each of the two or moreparticipants.

BRIEF DESCRIPTION OF THE DRAWINGS

The teaching of the present invention can be readily understood byconsidering the following detailed description in conjunction with theaccompanying drawings, in which:

FIG. 1 illustrates an exemplary network related to the presentinvention;

FIG. 2 illustrates an exemplary network for providing collaborativeworkspace;

FIG. 3 (shown as FIG. 3A and FIG. 3B) illustrates a flowchart of amethod for providing collaborative workspace; and

FIG. 4 illustrates a high-level block diagram of a general-purposecomputer suitable for use in performing the functions described herein.

To facilitate understanding, identical reference numerals have beenused, where possible, to designate identical elements that are common tothe figures.

DETAILED DESCRIPTION

The present invention broadly discloses a method and apparatus forproviding a collaborative workspace via a network, e.g., a videoconferencing system. Although the present invention is discussed belowin the context of packet networks, e.g., Internet Protocol (IP)networks, the present invention is not so limited. Namely, the presentinvention can be applied to other networks, e.g., IP MultimediaSubsystem (IMS) networks, wireless networks, cellular networks and thelike.

FIG. 1 is a block diagram depicting an exemplary packet network 100related to the current invention. Exemplary packet networks includeInternet protocol (IP) networks, Asynchronous Transfer Mode (ATM)networks, frame-relay networks, virtual networks (e.g., VLAN/VirtualLocal Access Network, VPN/Virtual Private Network, etc.), Multi-ProtocolLabel Switching (MPLS) networks, and the like. An IP network is broadlydefined as a network that uses Internet Protocol such as IPv4 or IPv6and the like to exchange data packets.

In one embodiment, the packet network may comprise a plurality ofendpoint devices 102-104 configured for communication with the corepacket network 110 (e.g., an IP based core backbone network supported bya service provider) via an access network 101. Similarly, a plurality ofendpoint devices 105-107 are configured for communication with the corepacket network 110 via an access network 108. The network elements 109and 111 may serve as gateway servers or edge routers for the network110. The gateway servers may also be referred to as border elements.

The endpoint devices 102-107 may comprise customer endpoint devices suchas personal computers, laptop computers, netbook computers, PersonalDigital Assistants (PDAs), mobile phones, smart phones, STBs (Set topBoxes, terminals, servers, routers, and the like. The access networks101 and 108 serve as an access conduit to establish a connection betweenthe endpoint devices 102-107 and the NEs 109 and 111 of the corenetwork, e.g., an IP/Multiprotocol Label Switching (MPLS) core network110. The access networks 101 and 108 may each comprise a DigitalSubscriber Line (DSL) network, a broadband cable access network, a LocalArea Network (LAN), a Wireless Access Network (WAN), a 3^(rd) partynetwork, and the like. The access networks 101 and 108 are connected toNEs 109 and 111 of the core network 110. The packets from customerendpoint devices 102-104 (traveling towards the IP/MPLS core network110) traverse the access network 101 to reach the border element 109.The packets from customer endpoint devices 105-107 (traveling towardsthe IP/MPLS core network 110) traverse the access network 108 to reachthe border element 111.

Some NEs (e.g., NEs 109 and 111) reside at the edge of the coreinfrastructure and interface with customer endpoints over various typesof access networks. An NE that resides at the edge of a coreinfrastructure is typically implemented as an edge router, a mediagateway, a border element, a firewall, a switch, a call control element,and the like. An NE may also reside within the network (e.g., NEs118-120) and may be used as a mail server, a honeypot, a router, or likedevice. The IP/MPLS core network 110 also comprises an applicationserver 112 that contains a database 115. The application server 112 maycomprise any server or computer that is well known in the art, and thedatabase 115 may be any type of electronic collection of data that isalso well known in the art. Those skilled in the art will realize thatalthough only six endpoint devices, two access networks, and so on aredepicted in FIG. 1, the communication system 100 may be expanded byincluding additional endpoint devices, access networks, border elements,etc. without altering the scope of the present invention.

The above IP network is only described to provide an illustrativeenvironment in which packets for video, voice and data services aretransmitted on networks. A customer may setup a video conference to beattended by participants dispersed at various locations. Images (e.g.,video) from each of the various locations can be shown on a monitor. Forexample, if there are four locations, the images from each location canbe shown on a quarter of a single large monitor, or via a plurality ofmonitors.

However, the video conference on a typical system lacks many elements ofa live meeting. For example, unlike in a live meeting, a participant maynot be able to determine each participant's interest level, tendency,role in the meeting, etc. In addition, the video conference may lackenhancements for improving the experience for each participant. Forexample, a participant simply views the images from the other locationswhile listening to a speaker. However, the participant may wish tocustomize the images, receive biography of speakers, etc. Furthermore,different participants may have different preferences for the type ofenhancement and experience.

In one embodiment, the current invention provides a collaborativeworkspace via a network that simulates and enhances the experience of alive (face-to-face) meeting. For example, the method may provide a videoconference that better simulates a live meeting.

The method first gathers historical or profile information on theconference participants (or invitees) that is relatively staticpertaining to the participants. It should be noted that the terms“participant” and “invitee” are generally used interchangeablythroughout the present disclosure. However, under certain scenarios asdiscussed below, an invitee who does not participate in the videoconference will not be considered as a participant, whereas an inviteewho subsequently joins the video conference will be deemed aparticipant. For example, the method may receive a request for a meetingwith a list of potential participants. The method may then retrieve fromone or more databases historical or profile information for eachparticipant.

In one embodiment, the retrieved historical information may comprise oneor more of: preferences of a participant, hobbies of a participant,known affiliations and/or roles/titles of a participant (e.g., astakeholder, a member of the audience, a speaker, a facilitator, asupervisor, an executive, a head of a particular department or group, aconsultant, a representative of an organization/company, etc.), priortendencies (e.g., a participant who has a strong interest level tocertain issues or subjects, a champion and/or responsible person for aparticular area, a particular voting pattern, mood, etc.), conferenceparticipation level (e.g., very active, generally active, generallynon-active, or non-active), personal traits (e.g., prefers to use chartsand tables, prefers to ask questions, prefers to ask for support tosubstantiate an answer, prefers to defer to a superior's opinion and soon), interest level (e.g., a high interest level, a neutral interestlevel, a low interest level, etc.), and so on. This historicalinformation can be gathered and stored over a period of time by inputsprovided by each of the participants, or extracted from inputs providedby other participants for a particular participant. For example, a firstparticipant may provide his or her title in a company, and perhaps hisinterest areas, whereas a second participant may indicate that the firstparticipant is a very active participant and so on.

The method may then process the gathered historical information. Forexample, the method may identify and store pertinent information thatwill be useable for the collaborative workspace. For example,information can be sorted for display, e.g., displaying a list ofstakeholders who are currently participating on the video conference,displaying a list of voting and non-voting participants (e.g., forconferences which include voting), displaying a list of previous votingpatterns for the participants and so on. For example, if multipleparticipants from the same organization or workgroup are attending themeeting, a vote by the leader of the workgroup (e.g., a supervisor) willprovide important insights to other participants on the video conferenceas compared to votes from the other participants from the sameworkgroup.

During the video conference, one or more live images will be capturedvia a plurality of cameras. For example, the method may capture imagesof participants using video cameras at the various participantlocations. In one embodiment, the images from the one or more videocameras are received and processed by an application server located inthe service provider's network.

In one embodiment, the method may also generate synthetic imagery forthe collaborative workspace for each participant. For example, aparticipant may have chosen to use an avatar (e.g., a syntheticallygenerated character) as an image to be displayed on the monitor insteadof his/her image that is captured via the video camera. This overlayfunction can be employed if a participant who is actually present at oneof the locations wants to remain anonymous (e.g., a witness, a potentialbuyer, a sub-contractor, an informant, and so on) and/or if a live videoimage is not available for whatever reason. In another example, aparticipant may simply choose to display his/her company logo instead ofthe captured live image. It should be noted that the overlay functioncan be implemented as a complete overlay (i.e., the participant's imageis completely covered) or it can be implemented partially as anenhancement (i.e., the participant's image is not completely covered,e.g., showing a company logo below the image of the participant withoutblocking the face of the participant). Thus, a participant being viewedcan set certain criteria that will affect how he or she will beperceived by other participants.

In one embodiment, the method determines modifications based on criteriadetermined by a viewing participant. For example, a participant may havefiltering rules such as viewing only active participants, i.e., only thecurrent speakers, etc. In another example, a participant may requestimages to be modified (e.g., add flags to be attached to certainparticipants as markers, e.g., to indicate an important participant andso on), background music or audio markers/flags to be added, and so on.Additionally, a blind participant may request that all visual indicatorsbe translated to a synthetic voice which speaks the information to them(to the degree/extent desired and feasible). Thus, a participant who isviewing the video conference can set certain criteria that will affecthow the video conference will be presented to the viewing participant,e.g. so as to be most useful to each individual participant.

In one embodiment, the method may perform tests to resolve any possibleconflicts between two or more participants. For example, a participantmay have chosen not to have his/her real image displayed and anotherparticipant may have chosen to participate only in conferences in whichall participants have their real image displayed. The method may notifythe host and/or participants regarding the conflict. The method mayreceive a rule salience for resolving the conflict. For example, a hostof the video conference may override a participant's choice to hidehis/her image, information, vote, etc. The method may then resolve theconflicts using the rule salience. It should be noted that conflictresolution can be implemented in any number of ways as agreed by theparticipants. For example, a host setting up the video conference mayinform the invitees in advance of the conference as to what preferenceswill be allowed and what preferences will not be allowed. Alternatively,an invitee may inform the host as to what preferences must be allowed inorder for the invitee to be willing to participate in the videoconference and so on.

In one embodiment, the method then presents the collaborative workspaceto each participant. Broadly, the collaborative workspace comprises amultimedia presentation that comprises one or more of: live videostreams, audio streams, still images, or synthetically generatedimagery, e.g., computer generated graphics and the like.

For example, a participant may have chosen to have background musicduring the video conference, with the captured live images in thevarious locations modified to indicate logos of representedorganizations/companies. However, at another location, a participant inthe same video conference may have chosen to view only the speaker'simage, whereas all other participants' live images are replaced byavatars, etc. Thus, each participant may then attend the videoconference with his/her preferred criteria implemented through a mediaserver. Thus, each participant of the same video conference is presentedwith a different collaborative workspace that is tailored to thespecific requirements of a particular viewing participant or a group ofviewing participants.

In one embodiment, the method gathers dynamic information during thevideo conference. The dynamic information is processed to dynamicallymodify the experience for each viewing participant. In one embodiment,the dynamic information may comprise one or more of: a change to one ormore preferences, a change to one or more measures of interaction (e.g.,active participation versus silence), a change in mood of a participant,a change in interest level of a participant, detecting votinginformation, and so on. The dynamic information can be gathered in anumber of ways. For example, voting information can be gathered frominputs directly provided by the participants, e.g., via a web-basedvoting website, via a keypad and the like. Alternatively, the dynamicinformation can be gathered indirectly, e.g., measuring the tone of aspeaking participant, detecting words used by a speaking participant,detecting gestures used by a speaker, and so on.

In one embodiment, the method is capable of detecting “body language”.In other words, the present invention is capable of detecting gesturessuch as a participant moving an arm, a participant moving a hand, aparticipant moving his or her head, and so on. For example, imagesegmentation technique can be employed to detect various body parts,e.g., using skin tone detection as a method to determine various bodyparts. Once properly categorized, the method can track the movement ofthese body parts. It should be noted that any method of analyzing bodylanguage can be used in conjunction with the present invention.

In one embodiment, the method may then process the dynamic informationand provide dynamic enhancements to the presented images. For example,if a lack of interest by a participant is detected, the participant'simage and/or avatar may be modifying to show the lack of interest, e.g.,show a sleeping icon (e.g., a string of the letter “z”) next to theparticipant, etc. If it is detected that a participant is generally inagreement with a topic or issue that is currently being discussed, thenthe image may be shown with an agreement icon (e.g., a thumbs-up icon ora head moving up and down to gesture agreement, etc). Alternatively, ifit is detected that a participant is generally in disagreement with atopic or issue that is currently being discussed, then the image may beshown with a disagreement icon (e.g., a thumbs-down icon or a headmoving left and right to gesture disagreement, etc).

The dynamic enhancements can be automatically presented by using acomputer algorithm designed to automatically detect various dynamicparameters as discussed above (such as tone, volume, words/keywordsused, gestures, direct inputs from the participants and so on).Alternatively, the dynamic enhancements can be manually presented due tothe inputs of a host or a designated participant. For example, a hostmay be tasked with moving the video conference along due to timeconstraints. As such, the host may manually assign an icon next to eachparticipant so that all participants can see the progress or the lack ofprogress on a particular topic. For example, if a current speakingparticipant or a facilitator of the current topic detects that most ofthe participants are shown as being uninterested, then the videoconference can be sped up by moving on to the next topic. In anotherexample, if most of the participants are gesturing agreement, then ahost may deem that it is timely to ask that a vote be conducted for aparticular topic.

In one embodiment, the method may also perform annotated archiving.Annotated archiving refers to the processing of the contents from thevideo conference to generate a conference summary prior to storing theinformation, e.g., storing a copy of the entire video conference. Forexample, the method may summarize conference points and highlights,assign weights for each of the conference points and highlights (e.g.,more weight for pertinent conference points and highlights, and lessweight for non-pertinent conference points and highlights) and thenstore the information. A viewer may then retrieve and view theconference summary from the archive to ascertain whether the storedvideo conference is of interest, instead of having to view the entirevideo conference. For example, a stakeholder who was unable to attendthe video conference may be able to make a decision as to whether tospend the time to view the stored video conference, by simply viewingthe conference summary. In one embodiment, the conference summary mayfurther include an actual clip from the video conference, e.g., a clipwhere a vote was tallied for a particular issue.

FIG. 2 illustrates an exemplary network 200 for providing acollaborative workspace, e.g., via one or more networks. For example, avideo conference may be provided for participants (or invitees) A and B.The collaborative workspace is provided over an IP/MPLS network 110. TheIP/MPLS network 110 comprises border elements 109 and 111, a mediaserver 216, an application server for providing collaborative workspace(e.g. a video conference) 212 and a database 215. Participant A uses thecustomer endpoint device 102 to access the collaborative workspace via acustomer edge router 201 located in a local area network 101. Similarly,participant B uses the customer endpoint device 105 to access thecollaborative workspace via a customer edge router 208 located in alocal area network 108. The customer edge routers 201 and 208 areconnected to the IP/MPLS network 110 via border elements 109 and 111,respectively.

The participant A's location also has devices to be used for thecollaborative workspace comprising a camera 202 and a monitor 203.Images of participant A are captured via camera 202 and transmitted tothe application server 212 located in the IP/MPLS network 110 via thelocal area network 101. Similarly, the content of the collaborativeworkspace is presented to participant A using the monitor 203 and theendpoint device 102.

The participant B's location also has devices to be used forcollaborative workspace comprising a camera 206 and a monitor 207.Images of participant B are captured via camera 206 and transmitted tothe application server 212 located in IP/MPLS network 110 via the localarea network 108. Similarly, the content of the collaborative workspaceis presented to participant B using the monitor 207 and the endpointdevice 105.

In one embodiment, the application server 212 first receives a requestto establish a video conference, thereby providing a collaborativeworkspace for invitees in multiple locations, e.g., locations ofinvitees A and B. The method then gathers historical information on theinvitees A and B. For example, the method may retrieve from database 215historical information for the invitees A and B.

In one embodiment, the retrieved historical information for the inviteesA and B may comprise their preferences, known affiliations androles/titles, prior tendencies, participation level, personal traits,interest level, and so on. The method may then process the retrievedhistorical information to identify and store pertinent information thatwill be useful for presenting the collaborative workspace to theinvitees. For example, invitee A may have a preference to have his/herimage replaced by an avatar.

The method may then perform tests to resolve any possible conflictsamong the invitees. For the above example, invitee A may have chosen tohave his/her image replaced by an avatar while invitee B may have chosento participate only in video conferences in which all participants areshown with their live images (e.g., as captured via a camera). Forexample, the method may notify both invitees A and B regarding theconflict before the setup of the video conference. The method mayreceive a rule salience for resolving the conflict. For example, inviteeB may relent and changes his/her preference to proceed with the videoconference by allowing invitee A's image to be replaced by an avatar.For example, invitee A may be a potential buyer who wants to remainanonymous. In another example, invitee B may also change his/herpreference to also replace his/her own image with an avatar in light ofthe conflict. In this manner, the application server 212 is able toresolve any potential conflicts. Although the invitees themselves can begiven a choice to resolve the potential conflict in one embodiment, thepresent invention is not so limited. Alternatively, the host of thevideo conference can simply define a set of criteria for the videoconference, where the host's defined criteria will override anypreferences of any of the invitees that may result in a conflict, withoptional configurable notifications being sent to the affected invitees.Alternatively, any invitees who have conflicting preferences will beinformed of the conflicts, such that the invitees will not be allowedonto the video conference unless they are willing to alter theirpreferences to conform with the host's defined criteria.

The method then captures one or more live images, or retrieves orgenerates the pertinent imagery such as avatars. For example, the methodmay capture images of participants A and B using the video cameras 202and 206. The images from the video cameras may then be received andprocessed by the application server 212. The method may also generatesynthetic imagery for the collaborative workspace for each participant.For the above example, participant A's image may be replaced by his/herpreferred avatar as previously defined and stored in the database 215.The method then determines modifications for each viewing participantbased on criteria determined by the viewing participant(s). For example,the participant B may have a preference to modify images of otherparticipants by adding a flag, to insert an audio stream during thevideo conference as background music, and so on. The implementation ofthese preferences can be performed with the assistance of the mediaserver 216.

The method then presents the collaborative workspace to eachparticipant. For example, participants A and B may receive the imagesand audio content in accordance with their preferences andmodifications.

The method then gathers dynamic information during the video conference.For example, if a change in participant A's mood is detected, the imagepresented on monitor 207 to participant B may be modified to indicatethe change in participant A's mood. For example, participant A may haveuttered words or used tones that indicate that participant A is becomingirritated such that participant B is presented with participant A'savatar having a displeased expression. Participant B may then use theinformation to speed up the conversation, or to simply skip to anothertopic, etc.

In one embodiment, once the video conference is concluded, the methodalso performs annotated archiving. For example, the method may summarizethe video conference between participants A and B to generate aconference summary. A viewer may then retrieve and view the conferencesummary from the archive rather than having to watch the entire video.For example, a supervisor or a third party who was unable to attend thevideo conference may be able to make a decision based on viewing theconference summary. In one embodiment, the content of the conferencesummary may be based on the dynamic information gathered automaticallyduring the meeting, e.g., the automated system may incorporate a votingevent into the conference summary. In another embodiment, the content ofthe conference summary may be based on information provided directly bythe participants, e.g., the host, when the video conference concludes.For example, the host may annotate the conference summary with a briefdescription and/or by inserting a clip of the video conference into theconference summary. For example, the host may have the ability to signalto the application server 212 at a particular important point during thevideo conference. For example, when the participant A indicates awillingness to agree to the terms of a contract, the host (e.g.,participant B) may indicate to the application server 212 to mark thatportion of the video conference. At the conclusion of the videoconference, the clip showing participant A agreeing to the contractterms can be inserted into the conference summary. This will allow thesupervisor or the third party to simply view the conference summary toquickly see that participant A did indeed accepted the contract termsduring the video conference.

In one embodiment, the annotations may include speech-to-text such thata text-only transcript can be produced. Furthermore, the annotations mayinclude additional information indicating gestures or actions taken bythe participants, e.g., “participant A is nodding”, “participant B leftthe room”, and the like.

It should be noted that the networks, the participant premise equipmentand the various scenarios discussed above are only illustrative. Inother words, the physical networks and the various hardware componentsnecessary to provide the collaborative workspace as discussed in thepresent disclosure can be implemented using other network architectureswith different network components.

In one alternate embodiment, a foreign language translator can beimplemented to translate speech uttered in a different language. Forexample, a participant who speaks a different language from the “common”language that is set for the conference can be assisted by an automatedforeign language translator (e.g., a speech to text translation followedby a language translation into a different language and so on). In otherwords, a participant who only speaks Spanish and is participating in an“English” conference will indicate to the system that he or she willneed the assistance of a foreign language translator. In response, thesystem will translate speech spoken by the Spanish participant intoEnglish and vice versa with respect to speech uttered by other Englishspeaking participants. The system may optionally present the detectedspeech to the participant who spoke in a foreign language, e.g., inSpanish, before it is translated and presented to the otherparticipants, e.g., in English. For example, the system may present thefollowing statement to the participant who spoke in Spanish, “Did yousay ‘I want to ask a question.’” If the participant respondsaffirmatively, the system will translate and present the statement intoEnglish.

FIG. 3 illustrates a flowchart of a method 300 for providing acollaborative workspace via a video conference. For example, method 300can be implemented by one or more application servers. Method 300 startsin step 305 and proceeds to step 310.

In step 310, method 300 receives a request to establish a collaborativeworkspace for two or more participants. For example, the method mayreceive a request for establishing a video conference among participantslocated in two or more locations.

In step 315, method 300 gathers historical or profile information on thetwo or more participants. For example, the method may retrievehistorical information from a database for the two or more participants.

In step 320, method 300 identifies and obtains information that isdeemed useful for use in the collaborative workspace to be presented tothe two or more participants. For example, the method may process thegathered historical information to identify and store a portion of thegathered information with a server that is tasked with presenting thecollaborative workspace to the participants.

In step 335, method 300 determines preferences for each of the two ormore participants based on one or more rules determined by each of theparticipants. For example, a participant may have a rule that modifiesimages of other participants by adding a flag, a company logo, etc.Another participant may have a rule that enables the participant tolisten to background music or to a synthesized voice (e.g., presentinggraphical information translated into a vocal track) while participatingin a video conference. For example, the background music may be added tothe audio portion of the video conference only for that particularviewing participant with such rule.

In an optional step 340, method 300 identifies and resolves one or morepotential conflicts among rules of two or more participants. Forexample, a first participant may have chosen to have his/her imagereplaced by an avatar while a second participant may have chosen to beon the video conference only if all participants are willing to showtheir faces (e.g., as captured via a camera). In one embodiment, themethod may then notify the first and second participants regarding thepotential conflict and subsequently receives a rule salience forresolving the conflict. For example, one of the participants may changehis/her preference to resolve the conflict. In turn, the method may thenresolve the conflict based on the change. However, it should be notedthat the present invention is not limited to this conflict resolutionmethod and that any method of conflict resolution can be implemented atthis stage.

In step 342, method 300 receives one or more live images of the two ormore participants. For example, the method may use cameras in theparticipant locations to capture images of the one or more participants.The images may then be sent to an application server for providing thecollaborative workspace.

In an optional step 342, method 300 generates or obtains a syntheticimagery for the collaborative workspace for the two or moreparticipants. For example, a participant's preference may have definedthat an avatar be used to replace his/her image. The method thengenerates or obtains the avatar (e.g., previously stored in a database)in accordance with the participant's preference. In turn, the identifiedavatar is also presented to the application server that is providing thecollaborative workspace to all the participants.

In step 345, method 300 presents the collaborative workspace to each ofthe two or more participants. For example, each of the participants mayreceive the images (e.g., live and/or synthetic) and audio content inaccordance with their preferences and/or modifications.

In optional step 350, method 300 gathers dynamic information. Forexample, the method may gather dynamic information that will reflectchanges in moods or interests of the one or more participants, feedbackor input from the participants, and the like, during the videoconference.

In optional step 355, method 300 determines if modifications aredetected for the collaborative workspace. For example, the method mayprocess the dynamic information to determine if any modifications are tobe made to collaborative workspace that will be presented to theparticipants. For example, a change in a first participant's mood may bedetected. For example, the first participant may be bored. If one ormore modifications are detected, then the method proceeds to optionalstep 360. Otherwise, the method proceeds to step 365.

In optional step 360, method 300 updates the collaborative workspace andpresents the updated collaborative workspace to the two or moreparticipants. For the above example, the image of the first participantpresented to a second participant may be modified to indicate the changein the first participant's mood. For example, the image of the firstparticipant presented on a monitor to the second participant may then beshown with an icon to indicate boredom.

In step 365, method 300 determines if a request to end the collaborativeworkspace (i.e., the current video conference) is received. For example,the method may receive a request to end the video conference from thehost, or a request may be generated automatically when all theconference participants disconnect/leave the conference. If a request toend the collaborative workspace is received, then the method proceeds tostep 370. Otherwise, the method proceeds to step 350.

In step 370, method 300 ends the current collaborative workspace. Forexample, the method may have received a request to terminate a videoconference. The method then terminates the video conference inaccordance with the request, where in one embodiment a copy of the videoconference is saved.

In an optional step 375, method 300 performs annotated archiving. Forexample, the method may process the voice, data and/or images from thevideo conference to generate a conference summary. For example, thevideo conference can be divided into various segments or clips. Theconference summary may comprise annotations provided by one or moreparticipants and may optionally include one or more of the clips fromthe recorded video conference. The method then proceeds to step 310 tocontinue receiving requests.

It should be noted that although not specifically specified, one or moresteps of method 300 may include a storing, displaying and/or outputtingstep as required for a particular application. In other words, any data,records, fields, and/or intermediate results discussed in the method canbe stored, displayed and/or outputted to another device as required fora particular application. Furthermore, steps or blocks in FIG. 3 thatrecite a determining operation or involve a decision, do not necessarilyrequire that both branches of the determining operation be practiced. Inother words, one of the branches of the determining operation can bedeemed as an optional step.

FIG. 4 depicts a high-level block diagram of a general-purpose computersuitable for use in performing the functions described herein. Asdepicted in FIG. 4, the system 400 comprises a processor element 402(e.g., a CPU), a memory 404, e.g., random access memory (RAM) and/orread only memory (ROM), a module 405 for providing a collaborativeworkspace, and various input/output devices 406 (e.g., storage devices,including but not limited to, a tape drive, a floppy drive, a hard diskdrive or a compact disk drive, a receiver, a transmitter, a speaker, adisplay, a speech synthesizer, an output port, and a user input device(such as a keyboard, a keypad, a mouse, and the like)).

It should be noted that the present invention can be implemented insoftware and/or in a combination of software and hardware, e.g., usingapplication specific integrated circuits (ASIC), a general purposecomputer or any other hardware equivalents. In one embodiment, thepresent module or process 405 for providing a collaborative workspacecan be loaded into memory 404 and executed by processor 402 to implementthe functions as discussed above. As such, the present method 405 forproviding a collaborative workspace (including associated datastructures) of the present invention can be stored on a computerreadable storage medium, e.g., RAM memory, magnetic or optical drive ordiskette and the like.

While various embodiments have been described above, it should beunderstood that they have been presented by way of example only, and notlimitation. Thus, the breadth and scope of a preferred embodiment shouldnot be limited by any of the above-described exemplary embodiments, butshould be defined only in accordance with the following claims and theirequivalents.

What is claimed is:
 1. A method for providing a collaborative workspace,the method comprising: receiving, by a processor, a request to establishthe collaborative workspace, wherein the collaborative workspacecomprises a video conference for a plurality of participants;determining, by the processor, a preference for at least one of theplurality of participants as to: a presentation in the collaborativeworkspace of profile information regarding the at least one of theplurality of participants; or a presentation in the collaborativeworkspace of historical information regarding the at least one of theplurality of participants; receiving, by the processor, live images ofthe plurality of participants; presenting, by the processor, thecollaborative workspace to the plurality of participants in accordancewith the preference for the at least one of the plurality ofparticipants; gathering, by the processor, dynamic information from thevideo conference, the dynamic information comprising a change in moodfor the at least one of the plurality of participants; and updating, bythe processor, the collaborative workspace to reflect a representationof the change in mood for the at least one of the plurality ofparticipants in the collaborative workspace.
 2. The method of claim 1,further comprising: generating, by the processor, a synthetic imageryfor the collaborative workspace associated with one of the plurality ofparticipants.
 3. The method of claim 1, further comprising: gathering,by the processor, additional dynamic information comprising a change ofinterest; and updating, by the processor, the collaborative workspace toreflect a representation of the change of interest for the at least oneof the plurality of participants in the collaborative workspace.
 4. Themethod of claim 1, further comprising: receiving, by the processor, arequest to end the video conference; and saving, by the processor, acopy of the video conference.
 5. The method of claim 1, furthercomprising: generating, by the processor, a conference summary for thevideo conference.
 6. The method of claim 2, wherein the syntheticimagery is used in conjunction with the live images of the plurality ofparticipants.
 7. The method of claim 2, wherein the synthetic imagery isused in place of one of the live images of one of the plurality ofparticipants.
 8. The method of claim 5, wherein the conference summarycontains a clip taken from the video conference.
 9. A method forproviding a collaborative workspace, the method comprising: receiving,by a processor, a request to establish the collaborative workspace,wherein the collaborative workspace comprises a video conference for aplurality of participants; determining, by the processor, a preferencefor at least one of the plurality of participants as to: a presentationin the collaborative workspace of profile information regarding the atleast one of the plurality of participants; or a presentation in thecollaborative workspace of historical information regarding the at leastone of the plurality of participants; receiving, by the processor, liveimages of the plurality of participants; presenting, by the processor,the collaborative workspace to the plurality of participants inaccordance with the preference for the at least one of the plurality ofparticipants; gathering, by the processor, dynamic information from thevideo conference, the dynamic information comprising a change in moodfor the at least one of the plurality of participants; and updating, bythe processor, the collaborative workspace to reflect a representationof the change in mood for the at least one of the plurality ofparticipants in the collaborative workspace.
 10. The method of claim 9,further comprising: generating, by the processor, a synthetic imageryfor the collaborative workspace associated with one of the plurality ofparticipants.
 11. The method of claim 9, further comprising: gathering,by the processor, additional dynamic information comprising a change ofinterest; and updating, by the processor, the collaborative workspace toreflect a representation of the change of interest for the at least oneof the plurality of participants in the collaborative workspace.
 12. Themethod of claim 9, further comprising: receiving, by the processor, arequest to end the video conference; and saving a copy of the videoconference.
 13. The method of claim 9, further comprising: generating,by the processor, a conference summary for the video conference.
 14. Themethod of claim 10, wherein the synthetic imagery is used in conjunctionwith the live images of the plurality of participants.
 15. The method ofclaim 10, wherein the synthetic imagery is used in place of one of thelive images of one of the plurality of participants.
 16. The method ofclaim 13, wherein the conference summary contains a clip taken from thevideo conference.
 17. A non-transitory computer-readable storage mediumstoring a plurality of instructions which, when executed by a processor,cause the processor to perform operations for providing a collaborativeworkspace, the operations comprising: receiving a request to establishthe collaborative workspace, wherein the collaborative workspacecomprises a video conference for a plurality of participants;determining a preference for at least one of the plurality ofparticipants as to: a presentation in the collaborative workspace ofprofile information regarding the at least one of the plurality ofparticipants; or a presentation in the collaborative workspace ofhistorical information regarding the at least one of the plurality ofparticipants; receiving live images of the plurality of participants;presenting the collaborative workspace to the plurality of participantsin accordance with the preference for the at least one of the pluralityof participants; gathering dynamic information from the videoconference, the dynamic information comprising a change in mood for theat least one of the plurality of participants; and updating thecollaborative workspace to reflect a representation of the change inmood for the at least one of the plurality of participants in thecollaborative workspace.
 18. The non-transitory computer-readablestorage medium of claim 17, wherein the operations further comprise:generating a synthetic imagery for the collaborative workspaceassociated with one of the plurality of participants.
 19. Thenon-transitory computer-readable storage medium of claim 17, wherein theoperations further comprise: gathering additional dynamic informationcomprising a change of interest; and updating the collaborativeworkspace to reflect a representation of the change of interest for theat least one of the plurality of participants in the collaborativeworkspace.
 20. The non-transitory computer-readable storage medium ofclaim 18, wherein the synthetic imagery is used in conjunction with oneof the live images of one of the plurality of participants.